Guest Reviews

Read authentic guest reviews.


We value guest feedback!

Our team is committed to offering unparalleled service and emphasize a high commitment to a convenient stay. Hotel Pennsylvania is happy to share NYC hotel reviews from our past guests. In order to help serve our guests better and improve our services, we welcome all comments and suggestions and look forward to welcoming you to our landmark property.

While we do our best to make sure that all of our guests have a great experience, we welcome any and all authentic feedback. It's with the direct feedback that we guide our future, including the 2019 renovations plan.

Guest Reviews

"Directly across from Penn Station and Madison Square Garden. Perfect spot to call home while on vacation in NY. Great rates, customer service oriented staff. I stayed here for 7 days and would choose this place again."
R. Wood - Google (Dec 2018)

"It’s exactly what you would expect and exactly what you need."
Conor M. - Google (Nov 2018)

"It's a piece of history that is cheap and in one of the best locations in the city. If you want to see some of the coolest elements, stop by Floor 12 and you can see where they preserved some of the hotel's rich history."
Tim W. - Google (Mar 2018)

"Good price for a very nice location. I've been there 2 times with my family, and it won't be the last time."
Stephanie S. - Facebook (Dec 2018)

"Best experience by far and the employees specifically (Natasha) in the front desk, sweetest person."
Yohanka Y. - Facebook (Dec 2018)

"Thank you very much to the staff who probably work the hardest and get the least recognition for their effort; you do a sterling job."
Gwen A. - Facebook (Dec 2018)

"This hotel is friendly, clean and staff were always polite and helpful when we asked for help or made enquiries about sightseeing tours or theatre shows. "
Katrina P. - TripAdvisor (Dec 2018)

"Would recommend people to come visit this hotel and the main thing is that the location was great."
Ibby - TripAdvisor (Dec 2018)

"I truly recommend this hotel for people who are looking for not a luxury, economic and clean hotel to stay."
Caroline E. - TripAdvisor (Dec 2018)