New York's Hotel Pennsylvania will accept or hold packages/boxes for pre-registered guests only. Boxes should arrive no earlier than 10 days prior to the guest's arrival. There is a $5 USD fee per package and there is a limit of 5 packages per reservation. If you are hosting a trade show or event at the Hotel, please coordinate any shipments with the Convention Services department at 212-502-8717 or

Please note that the Hotel is not liable for loss, damage, or theft of any items.

Packages unclaimed over a period of 20 days will be returned to sender.


401 Seventh Ave. (At 33rd St.)
New York, NY 10001